Shipping
We roast every Tuesday, to order, in Aprilia. Your coffee ships after roasting, so it reaches you fresh, not after weeks sitting in a warehouse.
What it costs
- Italy: calculated at checkout based on weight and address. Free shipping over €70.
- European Union: calculated at checkout based on weight and destination.
- Outside the EU (including Switzerland, the UK, Norway, the US, Canada, Australia and Japan): calculated at checkout.
- Subscription: shipping is always free.
You'll always see the exact cost in the checkout summary before you pay.
Timing
- Coffee is roasted on Tuesday and shipped straight after. Order by 12 noon on Tuesday and you're in that week's batch; any later and you're in the following Tuesday's.
- Subscriptions ship on the 28th of every month.
- Gear and merch go out with the next available shipment.
From dispatch to delivery (working days, courier estimates):
- Italy: 2–3 days (BRT or Poste Italiane – you choose at checkout).
- European Union: 2–4 days (UPS or BRT).
- Outside the EU: usually 2–5 days with UPS, plus any time spent in customs.
These are estimates: they can stretch at busy times or because of the courier. When your parcel leaves, you'll get an email with a tracking link.
Collection in Aprilia
You can choose to collect from the roastery (Via Giuseppe Verdi 24, Aprilia). Your order is ready after Tuesday's roast: we'll let you know when to pop in.
Damaged or wrong parcel?
Check your parcel when it arrives. If something's not right, email us straight away at info@tomassicoffee.com with a photo and we'll sort it. For returns and refunds, see our returns policy.
Questions?
Get in touch via our Contact page or have a look at the FAQ.